For now, you will have to go through Zapier’s webhook. Don’t worry, it’s simple and here a step by step tutorial on how to do this.

Once you’re done transforming your data on ActionDesk, before creating the action, go on Zapier
If you don’t have an account, create one. If you have one, login
Click on “Make a Zap”
When selecting the app, choose “Webhooks by Zapier”

In “Choose trigger”, select “Catch hook” and click on “Continue”
On the left menu, click on “Set Up Webhook”
Copy the URL
Go on ActionDesk and paste the URL in the field “Zapier Webhook”
Click on “Test Webhook”
Go back to Zapier, click on continue
Click on Continue again
In “Pull In Samples”, click on continue and then on “ok I did this”
Click on continue
Then setup the action in the second app as usual with Zapier
In “Edit template”, you will see you have access to the data coming from ActionDesk

You still have questions? Feel free to reach out through the chat!
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