Connecting your database to Actiondesk might not be as straightforward as it is with other data sources.

You will need the following information:
Host: The IP address or hostname of where your database instance resides
Port: By default 3306 for MySQL, 5432 for PostgreSQL
Name: Name of the database you want to import data from
Username: We recommend creating a new database user

If you your database restrict the access to some given IPs (whitelisting), you will have to whitelist the IP Actiondesk uses to connect to your database, here it is:
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